Health, Education and Community Services

Top 3 skills you will achieve:

  • Financial counselling
  • Communication and advocacy
  • Delivering client and community services in a community services sector context

Diploma of Community Services (Financial counselling)

Financial counsellors assist people with a wide range of financial difficulties.  They provide information, support and advocacy with a knowledge of a range of law and policy, counselling methods, consumer credit, debt recovery, systems advocacy & community programs.

Course Overview

Course Code:D325 (National ID: CHC52108) 
Careers:Financial Counsellor, Community Worker 
Duration:Course delivered wholly online & may take between 6 -12 mths depending on student's other commitments 
How:Full time 

Intake:Contact us for study options 
International study available:No 
Online study available:Yes, this course is available fully online. 
Uni pathway available:Yes 

About the course

Ask us a question about this course

In this course you will learn how to assist people with a wide range of financial difficulties. You will develop specialist skills and knowledge to support clients in decision-making processes, facilitate the financial counselling process, develop and use financial counselling tools and techniques especially in regard to credit and debt issues affecting clients and their rights and obligations. You will also gain an understanding of working with culturally diverse clients and co-workers within the community sector in the provision of client services.

The Diploma of Community Services (Financial Counselling) is only delivered online. Email or download a brochure about studying this course online.

Students who are not WA residents will need to pay a commercial fee rate per unit, for more information please email us.

Please note this qualification does NOT:

  • relate to the work performed by Financial Planners or Financial Advisors whose role is to provide clients with strategies to address their investment options.

  • refer to therapeutic counselling. Psychological issues which affect individuals, families and groups such as gambling, substance abuse, child abuse and mental or physical health problems require referral to an appropriately qualified professional.

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However recognition of and ability to work on, within a counselling framework, the impact of these issues on personal financial matters is highly relevant to financial counselling practice. If you have any queries about the course including information about how to gain credit for work experience, study or training you may have done, or wish to receive an application pack, please contact us via email at  You can also download a flyer here.

This course has resulted in a number of Aboriginal workers graduating and working as Financial Counsellors in their communities.  This Breaking Ground video highlights this successful program.

Where this course can lead you

With one or more of the Community Services qualifications from Central, your opportunities are endless. You could find yourself working in community services, financial counselling, youth work, aged care, disability, children's services and/or juvenile justice.

Your Diploma of Community Services Work (Financial Counselling)prepares you for roles such as:

  • Financial Counsellor

  • Community Worker


Skills you will gain from this course

Central's community services qualifications provide you with skills that are relevant to current industry trends and practices.

By the end of the course you will be able to:

  • Work as a financial counsellor

  • Support clients in decision-making processes

  • Facilitate the financial counselling process

  • Use financial counselling tools and techniques

  • Understand credit and debt issues

  • Work with socially disadvantaged and marginalised families and individuals in the community

Connected with industry

We ensure our industry partners are involved in the development of our courses and curriculum, so the skills you obtain are relevant in the workforce. We work with over 60 community services agencies throughout the metropolitan area. They include youth support centres, women’s refuges, drug and alcohol support services, mental health support agencies, aged care and disability agencies, family support services, migrant support services, prison and outcare services and support groups.

Central's focus on industry relevancy means practical course content geared towards getting you a career. It also means you have an opportunity to network with professionals who could increase your chances of employment during or after study.

At Central, experienced community services workers are our lecturers. So you’ll be gaining the best experience possible from the people who have done exactly what you want to do. We have also assessed the practices this industry uses and replicated it within Central so when you leave, you'll be working in a familiar environment.

University Pathways

Central's university pathway arrangements mean your Diploma of Community Services (Financial Counselling) will provide you with the opportunity for direct entry and an advanced standing in a University of Southern Queensland course.

University of Southern Queensland

Bachelor of Human Services, Bachelor of Science (Psychology)
Recognition of Prior Learning: 8 unspecified units.

Bachelor of Human Services (Counselling major)
Recognition of Prior Learning: 4 unspecified units.

Find out more about distance education study at USQ

Course Structure

Plan:D325 - CU1209 - PSC 
Description:Complete 17 units: 11 core and 6 elective units 

Available Groups


Description: Complete six (6) elective units. Below is an example

NumberNational IDTitle
D2343CHCCS422ARespond holistically to client issues and refer appropriately
D2377CHCCW503AWork intensively with clients
D2590CHCLEG411AUse relevant legislation in response to client needs
D8281HLTHIR403CWork effectively with culturally diverse clients and co-workers
WC794CHCAD603BProvide systems advocacy services
WC940CHCMH301CWork effectively in mental health
WD312HLTWHS300AContribute to WHS processes


Description: Central Institute of Technology offer the units listed below. Please note: previously completed units may count towards this qualification. Please discuss with the teaching area to determine eligibility.

NumberNational IDTitle
D2209CHCAD401DAdvocate for clients
D2362CHCCSL501AWork within a structured counselling framework
D2363CHCCSL502AApply specialist interpersonal and counselling interview skills
D2370CHCCSL509AReflect and improve upon counselling skills
D2529CHCFIN501AIdentify and apply technical information to assist clients with financial issues
D2530CHCFIN502AFacilitate the financial counselling process
D2531CHCFIN503ADevelop and use financial counselling tools and techniques
WC807CHCCD404EDevelop and implement community programs
WC847CHCCS411CWork effectively in the community sector
WC871CHCCSL503BFacilitate the counselling relationship
WC872CHCCSL507BSupport clients in decision-making processes

Getting into this course


Entrance Requirements

Candidates may gain entry into this qualification by demonstrating sufficient relevant work experience in a job role involving:

  • self-directed application of knowledge with substantial depth
  • exercise of independent judgement and decision making
  • application of technical & other skills

Success at this level of qualification may also be shown by completion of relevant studies (e.g. D284 Certificate IV of Community Services or D287 Certificate IV of Community Services Advocacy or equivalent).


The Application Process

This course is delivered as a full time or online.

Find out more information about the process to apply, enrol and pay.



Find out about applying for a full time course



This course is available for study online. Email or download a brochure about studying this course online.

Download an online course application form.


Recognition of Prior Learning

There are specific requirements and a customised RPL tool for candidates requiring recognition of prior learning for this course. If you wish to apply for RPL please request a Diploma of Community Services (Financial Counselling) Application Pack by emailing:

Fee information

Please contact us for information regarding the fees for this course.

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