Health, Education and Community Services

Top 3 skills you will achieve:

  • Counselling
  • Providing credit management advice
  • Providing financial services

Diploma of Community Services (Financial counselling)

Work mainly with socially disadvantaged and marginalised families and individuals in the community and help them in their financial decisions.

Course Overview

Course Code:D325 (National ID: CHC52108) 

Financial Counsellor, Community Worker

Duration:Course delivered wholly online & may take between 6 -12 mths depending on student's other commitments 
How:Full time 

Intake:Contact us for study options 
International study available:No 
Online study available:Yes, this course is available fully online. 
Uni pathway available:Yes 

About the course

Ask us a question about this course

This Diploma will teach you how to work with socially disadvantaged and marginalised families and individuals in the community.

You will develop specialist skills and knowledge to support clients in decision-making processes, facilitate the financial counselling process, develop and use financial counselling tools and techniques especially in regard to credit and debt issues affecting clients and their rights and obligations. You will also gain an understanding of Indigenous culture and history and work with local communities in the provision of services.

If you enjoy helping people and like working as a team then a career in community services could be for you. All of Central's Community Service qualifications have flexible training delivery modes and the option to study on the job. This means you get the most relevant skills and the opportunity to form industry contacts. You'll also be mentored by attentive and caring lecturers who have had extensive experience in the industry. There is also currently a skill shortage in this industry so employment prospects are high.

.If you would like information about how to gain credit for work experience, study or training you may have done, please see our Recognition of Prior Learning page.

You can get more information about the Diploma of Community Services (Financial Counselling) which is delivered totally online by downloading our Diploma of Community Services (Financial Counselling) Flyer. Or you can download the Application Form.

Where this course can lead you

With one or more of the Community Services qualifications from Central, your opportunities are endless. You could find yourself working in community services, financial counselling, youth work, aged care, disability, children's services and/or juvenile justice. This industry is currently experiencing a skill shortage so employment prospects after you finish your studies are positive.

Your Diploma of Community Services Work prepares you for roles such as:

  • Financial Counsellor

  • Youth Worker

  • Community Worker

  • Aged Care Worker

Skills you will gain from this course

Central's community services qualifications provide you with skills that are relevant to current industry trends and practices.

By the end of the course you will be able to:

  • Work with socially disadvantaged and marginalised families and individuals in the community

  • Support clients in decision-making processes

  • Facilitate the financial counselling process

  • Use financial counselling tools and techniques

  • Understand credit and debt issues

Connected with industry

We ensure our industry partners are involved in the development of our courses and curriculum, so the skills you obtain are relevant in the workforce. We work with over 100 community services agencies throughout the metropolitan area. They include youth support centres, women’s refuges, drug and alcohol support services, mental health support agencies, aged care and disability agencies, family support services, migrant support services, prison and outcare services and support groups.

Central's focus on industry relevancy means practical course content geared towards getting you a career. It also means you have an opportunity to network with real professionals who could increase your chances of employment during or after study.

At Central, experienced community services workers are our lecturers. So you’ll be gaining the best experience possible from the people who have done exactly what you want to do. We have also assessed the practices this industry uses and replicated it within Central so when you leave, you'll be working in a familiar environment.

University Pathways

Your Diploma may be able to get you into one of WA’s universities. You may apply for recognition of prior learning at the university of your choice where you may meet the basic entry requirements of the course of your interest (enquire at the university for information on RPL).

Course Structure

Plan:D325 - CU1509 - FEES 16 
Description:Learners to complete 17 units: 11 core and 6 elective units 

Available Groups


Description: Learners to complete eleven (11) core units

NumberNational IDTitle
D2209CHCAD401DAdvocate for clients
D2362CHCCSL501AWork within a structured counselling framework
D2363CHCCSL502AApply specialist interpersonal and counselling interview skills
D2370CHCCSL509AReflect and improve upon counselling skills
D2529CHCFIN501AIdentify and apply technical information to assist clients with financial issues
D2530CHCFIN502AFacilitate the financial counselling process
D2531CHCFIN503ADevelop and use financial counselling tools and techniques
WC807CHCCD404EDevelop and implement community programs
WC847CHCCS411CWork effectively in the community sector
WC871CHCCSL503BFacilitate the counselling relationship
WC872CHCCSL507BSupport clients in decision-making processes


Description: Learners to complete six (6) elective units

NumberNational IDTitle
D2293CHCCM401DUndertake case management
D2377CHCCW503AWork intensively with clients
D2590CHCLEG411AUse relevant legislation in response to client needs
D8281HLTHIR403CWork effectively with culturally diverse clients and co-workers
WC794CHCAD603BProvide systems advocacy services
WD312HLTWHS300AContribute to WHS processes

Getting into this course


Entrance Requirements

In order to gain entry into this course you must complete either the (D284) Certificate IV in Community Services Work or (D287) Certificate IV in Community Services Advocacy.

The Application Process

The process for applying for a course at Central depends on whether you are a local or international student and the way that you will be studying: full time, part time, as an apprentice or trainee.

Our future students area of the website includes a handy guide to help you through the process depending on what type of student you are, and how you are planning on studying.

Visit our apply, enrol and pay guide

Recognition of Prior Learning

Do you have existing skills? Whether obtained through paid or voluntary work, training or other experiences, you may be able to fast track your study by applying for recognition of prior learning, often referred to as RPL.

Find out more here

Fee information


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